1. Data We Collect
We may collect personal information you provide when:
- Submitting booking forms (including passenger and passport details).
- Uploading passport/selfie documents for visa and booking processing.
- Submitting enquiries through contact forms.
- Communicating with us by email or phone.
2. Why We Process Your Data
- To provide and manage your booking and travel services.
- To process payments and issue booking confirmations.
- To fulfill legal, immigration, and operational requirements.
- To respond to support and enquiry requests.
- To improve site performance where analytics consent is granted.
3. GDPR Legal Bases
- Contract: processing required to deliver booked services.
- Legal obligation: compliance with travel/regulatory rules.
- Legitimate interests: secure operation and support.
- Consent: non-essential cookies and optional preferences.
4. Cookie Consent
We use a consent banner to let you choose cookie preferences:
- Necessary cookies are always enabled for core functionality.
- Analytics cookies are optional and require consent.
- Marketing cookies are optional and require consent.
You can update your choices at any time via “Cookie Settings” in the website footer.
5. Data Retention & Security
We keep personal data only as long as needed for service delivery, legal obligations, and operational records. We apply access controls and security measures to protect your data.
6. Your Rights
You may request to access, correct, erase, or restrict your data, and withdraw consent where applicable.
For privacy requests, contact: admin@taqwainstitute.org